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All articles (23)
- How appeals are decided
We decide from the record Aegis kept, not from an explanation alone. A ban found to be a mistake goes on the unban list…
Room restrictions & appeals - Having your records erased (/cmd id)
Send the code you get from /cmd id in a room’s chat to the author once. You don’t need to ask any host: the PCs of hosts…
Room restrictions & appeals - Requests from hosts (shared bans and sending evidence)
Ask to add or lift a shared ban in the Discord “📨｜ホストの依頼” (host requests) channel or by email. Don’t post report zips i…
Room restrictions & appeals - Rules for hosts (don’t use bans to be mean)
Bans are for keeping rooms safe from cheating and trouble. Hosts who break the rules for hosts may lose some StarPocket…
Room restrictions & appeals - Limits on using the Services (codes starting with S)
When something breaks the Terms or rules, we may stop part of StarPocket Games’ services (the room list, Discord, suppor…
Room restrictions & appeals - How to send a bug report (report zip)
Right after the problem, press “Create report zip” in the launcher and attach it to an email. Never post the zip in publ…
Install, launch & bugs - Changing settings and the language
Only the host can change settings (the lobby settings screen, the gear menu or chat commands). The language can be chang…
FAQ - Chat translation and the DeepL key
Chat translation starts off. Only while it’s on is chat text sent from the host’s PC to Google or DeepL for translation.…
FAQ - Is it against the rules? Can I get banned? (mod-lobby registration)
Following Innersloth’s mod policy, PocketRoles registers the lobby as modded (+25) automatically when you create it. Reg…
FAQ - Fees and support (everything is free)
PocketRoles, StarPocket Client and the site’s services are all free. There are no paid features, memberships or roles. A…
FAQ
Server status
If you can see this page, the support site is running. This page doesn't check the room list or login.
While it is down, reach the author on Discord or at pocketroles.report+[email protected]. Neither lives on the author’s server, so both work even while it is down. Opening this page on another connection (mobile data, for example) shows whether the problem is on your side.
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