Install, launch & bugs
FAQ
All articlesGame does not start or stays on a black window
The first launch takes 1–3 minutes. Check Steam, a second copy running, your antivirus and game updates in that order; if it still fails, send a report zip.
ReadIf “Windows protected your PC” appears
Windows shows this because there’s no code-signing certificate. It doesn’t mean a virus was found. Click “More info” → “Run anyway” to open it.
ReadSee also
Updating, and when Among Us updates
Install new mod releases with “Check for updates” in the launcher. PocketRoles supports Among Us 2026.9.29 (64-bit) from v0.5.6. Right after an Among Us update, the mod turns itself off until a compatible release is out.
Read Updating, and when Among Us updatesCheck that a download is genuine
Compare the file’s fingerprint (SHA-256) with the sha256: value shown next to each file on the GitHub release page, or with SHA256SUMS.txt in the same release. The list itself carries the author’s signature (.sig). There’s no Windows code signing yet.
Read Check that a download is genuineHow to send a bug report (report zip)
Right after the problem, press “Create report zip” in the launcher and attach it to an email. Never post the zip in public. You can also use the form.
Read How to send a bug report (report zip)Requirements
Only Windows + the Steam version can host. Players install nothing and can join from PC, phone or Switch.
ReadAbout StarPocket Client
A Windows app that puts installing, updating and launching PocketRoles, plus the pre-launch check, in one place. The app sends nothing to the internet.
ReadSee also
Installing PocketRoles (hosts)
Five steps: download, extract (the Setup zip only), open the launcher, press “Install”, press “Launch”. Your Steam copy isn’t modified. Players don’t need to install anything.
Read Installing PocketRoles (hosts)Is it against the rules? Can I get banned? (mod-lobby registration)
Following Innersloth’s mod policy, PocketRoles registers the lobby as modded (+25) automatically when you create it. Registered rooms don’t appear in the public room list.
Read Is it against the rules? Can I get banned? (mod-lobby registration)How to uninstall PocketRoles
There’s no uninstaller, and it doesn’t appear under Windows “Apps”. Close the game and Aegis, then delete seven places in order. You don’t need to delete Steam’s Among Us.
Read How to uninstall PocketRolesCan’t join a room / how to join
Innersloth’s rules keep PocketRoles rooms out of the public room list. Join with the 6-letter room code, in the same region as the host.
ReadFor players (role messages and commands)
Players use the normal Among Us. Your role reaches only you, on your name tag and in chat. Chat commands show descriptions and switch languages.
ReadSee also
Restricted? (This is not a ban on your Among Us account)
It only keeps you out of PocketRoles rooms. There are three kinds — automatic, host and shared — and 30-day and 180-day restrictions end by themselves.
Read Restricted? (This is not a ban on your Among Us account)Codes you see when removed from a room (J, B)
What J-21 to J-91 and B-91 mean, and whether you can appeal. J-61 alone is the host’s own decision, so ask the host.
Read Codes you see when removed from a room (J, B)Changing settings and the language
Only the host can change settings (the lobby settings screen, the gear menu or chat commands). The language can be changed in three places: the launcher, the room default and per player.
Read Changing settings and the languageError codes
Every code PocketRoles, StarPocket Client and Aegis can show. Find the code you saw here and it tells you what happened and what to do. Where you see …, a date or a reason is filled in.
OpenCodes you see when removed from a room (J, B)
What J-21 to J-91 and B-91 mean, and whether you can appeal. J-61 alone is the host’s own decision, so ask the host.
ReadSee also
Limits on using the Services (codes starting with S)
When something breaks the Terms or rules, we may stop part of StarPocket Games’ services (the room list, Discord, support, the account and so on). Playing with PocketRoles and playing Among Us are never stopped.
Read Limits on using the Services (codes starting with S)If you think it’s a mistake (how to appeal)
Send it as a Discord ticket, by email (subject “appeal”) or with this site’s form. Include five things. One appeal per ban — please appeal early.
Read If you think it’s a mistake (how to appeal)Game does not start or stays on a black window
The first launch takes 1–3 minutes. Check Steam, a second copy running, your antivirus and game updates in that order; if it still fails, send a report zip.
Read Game does not start or stays on a black windowYou found a bug
You can report bugs with the form. Hosts: please email the zip from the launcher’s “Create report zip” button (the form can’t take attachments).
Report a bugHow to send a bug report (report zip)
Right after the problem, press “Create report zip” in the launcher and attach it to an email. Never post the zip in public. You can also use the form.
ReadSee also
Reading replies (your receipt page)
When you send the form you get a receipt number and a URL. Replies appear on that page, and you can add to it there. Requests you sent while signed in can also be opened from “Your requests”.
Read Reading replies (your receipt page)What stays on the host’s PC (records of players who join)
Nothing is installed on players’ phones or PCs and nothing is sent to the author automatically. Records stay only on that room’s host’s PC and are deleted 30 days after they’re no longer needed (evidence records: 90 days).
Read What stays on the host’s PC (records of players who join)Game does not start or stays on a black window
The first launch takes 1–3 minutes. Check Steam, a second copy running, your antivirus and game updates in that order; if it still fails, send a report zip.
Read Game does not start or stays on a black windowServer status
If you can see this page, the support site is running. This page doesn't check the room list or login.
While it is down, reach the author on Discord or at pocketroles.report+[email protected]. Neither lives on the author’s server, so both work even while it is down. Opening this page on another connection (mobile data, for example) shows whether the problem is on your side.
Stuck? Contact us
If the articles don't help, send the form. Replies appear on your receipt page.
Contact usNo Discord or email needed.